About us

Frequently asked questions 

TERMS AND CONDITIONSAll users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 SECTION 1 - CONSENT When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, tourecorpentreprises@gmail.com 

SECTION 2 - DISCLOSUREWe may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Payment: .When checking out your credit or debit card information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

SECTION 3 - SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

PRIVACY POLICY​

We protect any information given to us on this website so your privacy is protected. We do not sell, distribute or lease your personal information to third parties unless required by law.

SHIPPING DETAILS

PROCESSING TIME AND SHIPPING FEES​

All Orders Are Processed Verified And Shipped Within 2 To 3 Business Days And Can Expect Delivery Within 7 To 10 Business Days . DO WE REALLY OFFER FREE SHIPPING ? Yes We Offer Free Shipping On All Orders All International Packages May Be Processed Through Customs Regulations Which May Cause A Slight Delay With The Processing Time. As Far As Customs Charges,We Do Not Have Any Control Over Them And Don't Know What Charges Will Be If Any. The Custom Fees Are Based On Your Government Regulations.If Your Package Is Held By Customs, That Means You Need To Pay The Customs Fee In Order To Retrieve Your Package, If Not Your Package Will Be Returned To Us. 

RETURN POLICY

WE OFFERT REPLACEMENTS ONLY​​

For Online Orders On This International Site , Our Policy Lasts 30 Days. If Your Purchase Came Damaged Please Return Or Ship The Product Back To Us As Soon As Possible For An Exchange Of The Same Type. Since You Will Receive Your Product Within The First 10 Days You Still Have Enough Time To Return It Or Ship It Back. We Will Replace The Product And Ship The New One To You. After You Receive The New Product We Will Refund You The Shipping Cost .IMPORTANT :To Be Eligible For A Return, Your Item Must Be Unused And In The Same Condition That You Received It. It Must Also Be In The Original Packaging

 NO CANCELLATIONS , NO CHANGES MAY BE MADE ONCE AN ORDER HAS BEEN PLACED

IF YOU HAVE ANY QUESTIONS REGARDING AN ITEM OR PURCHASE PLEASE CONTACT US TEL : +225 07 08 09 98 76 // +225 07 21 24 14 95

Email : tourecorpentreprises@gmail.com